Switching from a premise-based phone system to a hosted phone solution can be a big change for some businesses. Being prepared with a list of requirements simplifies that switch and helps your company transition smoothly.
Before choosing a hosted phone service provider, do your research and know what level of support is offered. Some providers limit the number of desk phones they will support, as well as offering support for only a select few phone manufacturers and models.
Hosted phone solutions are a wonderfully flexible option for businesses because it is easy to change users, switch an extension to a different phone, and incorporate mobile devices into your system. Be sure to choose a hosted phone service provider that supports all major operating systems: PC, Mac, Linux, iOS, and Android. With the ability to use any operating system, switching between devices is seamless.
Voicemail is a necessity and is usually part of any phone service package. The voicemail features that are available can vary. A robust voicemail system should provide your organization with:
Gone are the days of employees being stuck at their desk from 9 to 5. A mobile workforce has become the norm, and your communications system needs to accommodate that. The following features are a must-have:
A hosted phone solution is much more than a phone system. It has the ability to become an integral part of your entire customer relationship strategy. A good hosted phone solution will give your business the ability to integrate your phone system with your customer relationship management (CRM) software, partner management solution, and other office applications. You should have the ability to customize your workflow, maximize your communications system, and improve your bottom line.
Choosing a hosted phone service provider based on what they can offer you today is good. Finding a provider that has a vision for the future with the ability and desire to adapt and expand as technology evolves is even better. You want to be able to grow your communications system as your business grows. You also want to be able to incorporate new features as they become available.
Do your research. Shop around. Compare providers. Know what your organization needs and what each hosted phone service provider can offer.
A UnitedCloud hosted phone specialist would be happy to talk with you about what we can provide to help your business take advantage of the solution that’s right for you.
For small clinics, large hospitals, pharmacies, labs, and all other healthcare businesses, efficiency and reliable communications are crucial for success and the safety and health of your patients. That’s why a hosted phone system is the best choice for your healthcare business. This advanced communications solution allows healthcare professionals to combine digital and physical interactions […]Read more
As remote work becomes an essential part of the modern workplace, the best video conferencing solution for your business will facilitate productivity rather than hamper it. The right video conferencing solution will empower users and reduce the burden on your IT department. It facilitates: Internal project collaboration – Your teams can connect easily and from […]Read more
Mark Atkinson Previous Experience: Largely sales focused, I owned several small businesses in Ontario. Since living in Alberta, I’ve held a Business Development position with Philip Morris International and Director of Sales ~ Western Canada for Canada’s leading LIVE Events SaaS provider, AudienceView. Certifications: Sales Professional Certification with InBev Full Certification with UnitedCloud First Aid/CPR? […]Read more