Why Every Law Firm Should Adopt A Cloud Phone System

  • April 19, 2018
  • Author: Keith Young

Any law firm – regardless of the size, small or large – understands how vital effective communication is to the success of your practice. Establishing and maintaining trust are of equal necessity. Naturally, cost-saving is also a very important part of your law firm’s profitability.

A UnitedCloud phone solution can be an integral component in your law firm’s success by helping you to achieve excellence in every one of those areas.

Here, we present the facts to make the case for a cloud phone system being the ideal choice for any law firm:  

Effective Communication

With a UnitedCloud phone system, lawyers and other practice staff are empowered with leading-edge unified calling features. Keep the lines of communication open and effective. Even a smaller firm can look like a large practice at a fraction of the cost of a conventional landline system.

Key features include (but are not limited to):

  • Integration with your technology ecosystem – automatically log client calls (time, day, duration, originating number, etc.) and sync them into accounting and billing systems
  • Voicemail-to-email and voicemail-to-text – stay connected in a way that’s most efficient for you
  • Automated call recording – useful for reference and records of all correspondence
  • Call forwarding – eliminate hold wait times for callers; never miss an important call
  • AutoAttendant – automatically screen and direct calls to the appropriate extension

… and much more.

Establish & Maintain Trust

UnitedCloud’s phone solution enables you to protect data and reputation (your own and that of your clients):

  • Private, secure, & reliable network – not on public internet; encryption; 99.9% uptime for dependable business continuity even in the event of a local power outage
  • Configured security – your firewall configured by our technicians using industry-standard security practices
  • Automatic scheduled data backups – fully managed real-time cloud data backup

Save Costs

The two primary ways for a law firm to increase profitability are:

  1. reduce expenses and
  2. increase billing.

A UnitedCloud phone system is full of features that accomplish those very things:

  • Automatically track every second of billable time that all team members spend on the phone with clients (or on behalf of clients)
  • No need to maintain hardware or purchase software
  • Unlimited long distance calling for free
  • No added IT support costs
  • Minimize the need for a receptionist to answer calls using the AutoAttendant feature
  • Highly affordable toll-free numbers
  • Scale seamlessly any time and from anywhere without needing to install new phone lines or extensions (Simply add licenses as needed.)
  • Prevent lost billable time due to power outages (using our geographically-dispersed cloud infrastructure and automatic failover response system)
  • Extended marketplace by setting up local numbers across a wide geographic area

Case Closed

The facts are clear. UnitedCloud’s phone solution is the most effective system for any law firm.

The testimony of one of our clients concurs.

“At Quarry Park Law, we’ve chosen the UnitedCloud phone solution for the opportunity to leverage enterprise-class infrastructure at an affordable price. Our entire firm enjoys the benefits of multiple features (like voicemail-to-text and call forwarding), no matter where we’re working. The integration with our software and the automated call recording have proven to be invaluable to our ability to provide the level of service to our clients that they deserve. The cloud-based phone system is an integral part of what we do, and we highly recommend UnitedCloud.”

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