The Best Phone System for Real Estate companies

• June 27, 2022
• Author: Keith Young

Real estate is a competitive business with a constant need to innovate and stay in front of the pack. Here are three of the ways that a cloud phone system can give your business that advantage.

1. Superior Reach and Mobility

Gaining more reach gives you access to more clients, and having better mobility means you can reach them all with ease. Real estate requires constant movement, and these tools will allow you to excel.

Be Ever-Available with Mobile Integration

For a real estate agent who’s always on the go, mobile integration is a must-have feature. 

Rather than sharing their personal cell line with clients, agents can simply use our softphone app and access their deskphone line from anywhere. Your clients will dial the same office number as always, but now agents can answer the call from their cell phone whenever they need to.

This is convenient for both agent and client, as the agent’s privacy is maintained, and the client doesn’t need to memorize a bunch of numbers!

Save your clients money with Toll-free Numbers

If your clients are calling long-distance – for example, if they’re moving from another country – They’d typically have to pay for every minute on the line. By cutting out that cost for your clients, you instantly distinguish yourself from your competitors.

Toll-free numbers allow clients to speak with you over the phone for free, even over long-distance. You can even use this as a selling point when marketing for clients.

2. Increased Efficiency

Just about every business, in every industry, wants to be more efficient. But employee’s limits and time constraints often make it impossible to boost efficiency without sacrificing quality.

Cloud phone features automate tasks that would usually have to go to human employees, using up precious time and resources. With these tools, your real estate business will quickly see the benefits that come with such a powerful tool.

Manage calls like a pro with Auto-Attendant

Auto-Attendant is often referred to as a “virtual receptionist,” and that’s essentially what it is. 

All incoming calls are first directed to Auto-Attendant. Callers are greeted with a brief, customizable message and are prompted to press the number on their keypad corresponding to their desired extension. (Press 1 for Customer Support, etc.)

This cuts down on hold times, saving your clients a headache, and removes the need for a phone receptionist entirely – freeing an employee to do other tasks.

The greeting message can be customized and used to promote sales, special events, or anything else you could want. It’s customizable from any device, and it can be changed as frequently as desired.

Simplify your day with Voicemail Transcription

Listening through a full set of voicemails can be a frustrating and time-consuming task – especially when your callers take their time leaving a message. 

With our cloud phone system, voicemail messages are automatically converted into text via voice recognition and sent to you as an easy-to-read email! 

You can easily skim for the necessary info and go through a voicemail in 10 seconds, rather than 2 minutes! This could save you a significant amount of time every day depending on the number of voicemails you recieve.

The email also contains an audio file with the message for cases where the voice recognition can’t pick up the words due to distortion or other issues.

Shorten call time with CRM Integration

Clients typically don’t like to wait on the phone for long, and will get impatient quickly. 

When you’re on a call and trying to pull up their info from your database, it can take some time to find. This results in a longer call, which backs up the phone lines, causing more people to have to wait on hold.

CRM Integration is a feature that will save you loads of time every day. As soon as you receive a call from someone in your database, their info is instantly pulled up on your computer screen, ready to go. It’s a simple but incredibly useful tool.

3. Unrivaled Stability

You want your business to be reachable on operating hours no matter what. Even a few minutes of downtime can mean losing a client to a competitor. Use the tools that give your business stability and security.

24/7 Uptime

Our system is geo-redundant, meaning we have multiple servers all across Canada. In the case of natural disaster or system failure, your phone service will automatically switch to another server, with no hiccups. This means that you’ll always be ready to serve your clients, come rain or shine.

A powerful solution for real estate

With cloud phone, your real estate business will become more capable, efficient, and secure – allowing you to stand out from the competition. Take the plunge and see what heights you can reach.

Contact a UnitedCloud associate for more information.