The Best Phone Solution for Non-Profits

  • September 4, 2019
  • Author: Jana Carlson

The best phone solution for non-profits is a cloud phone solution. This cutting-edge technology saves costs and has the simplicity and flexibility necessary for a non-profit organization. 

Cost Savings

A cloud phone system is internet-based, eliminating the need to install expensive equipment in your office. Long distance calling is free across Canada – and even the US on some plans. There are no maintenance or upgrade fees. 24/7 technical support is included in your plan, reducing IT expenses. 

For an in-depth look at costs, see Comparing Costs & Benefits of Hosted vs. On-Premise Phone Systems.

Low Start-Up Cost

Because a cloud phone system doesn’t require the purchase and installation of on-premises equipment, there is very little up-front cost. The only requirements are:

  • A high speed internet connection via WiFi modem or wireless router
  • Power outlets, and
  • Hosted phones.

For more about getting started on this system, see Everything You Need to Get Started With a Cloud Phone Solution.

Branch Office Connection 

For multi-location non-profits, keeping your entire organization connected is important. A cloud phone system makes this easy and affordable by keeping all locations on the same network. Employees at any location can connect with employees at any other location simply by dialing the extension number of the person they want to reach. 

Additional features such as Auto-Attendant and call queues ensure all calls are answered and directed to the appropriate extension – regardless of location. 

Remote Worker Support

Non-profit organizations succeed through the generous efforts of volunteers and dedicated staff who sometimes work around the clock. Staying available no matter where you are is easy with a cloud phone solution. Any mobile device can become an extension of your office line. Features like voicemail-to-email, answering rules, and Find Me/Follow Me make remote work simple.

Staff Empowerment

With a cloud phone system, users have control over their settings through their own web portal

The easy-to-navigate User Portal lets you set up call forwarding, manage messages and contacts, choose personal music on hold, and more. All of this is possible from anywhere through the online app. 

The Office Manager Portal gives you the power to completely administer your organization. Just a few of the tasks available through your portal are:

  • Manage day-to-day call detail 
  • Add or change users 
  • Set up audio conferencing
  • Make new auto attendant recordings
  • Adjust holiday schedules

Flexibility & Scalability

With your cloud phone service plan, you pay only for what you need. As your organization grows or as needs change, you can scale your phone service accordingly. Adding, changing and removing users can be done from within the web portal. Moving lines or extensions is as easy as plugging in the user’s phone at the new location. 

Giving Back

At UnitedCloud, we understand that running a non-profit organization requires a tremendous amount of resourcefulness. Every penny, every second, and every inch of office space counts. 

We want to help! That’s why UnitedCloud always offers 50% off to non-profit organizations. Contact us today to find out more about how our phone solution can benefit your non-profit. 

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