How to Be More Responsive to Your Customers
Customer expectations are high in today’s “instant” society. Quick – if not immediate – responses are the standard for success in business. Let’s take a closer look at how to be more responsive to your customers so you can boost customer loyalty and gain the competitive advantage. What Customers Expect Earlier this year, 33% of […]
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How to Improve Customer Retention with Cloud Communications
The cost of attracting a new customer is 5x as much as the cost of retaining an existing one. Keeping your customers happy is crucial for business success. A cloud communications platform has all the tools you need to minimize customer wait times and improve customer retention. Minimize Customer Frustration Regardless of the size of […]
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