Auto-Attendant: How to get the most out of your Virtual Receptionist
The ability to answer an infinite number of calls without a receptionist. Auto-Attendant is a powerful feature, but do you want to squeeze out its greatest potential value? With a bit of creativity, this tool can become even more beneficial for your business. Handle high call volumes with ease Customers never enjoy being put on […]
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3 Hosted Phone Features That Improve Customer Service
Customer satisfaction is a top priority for any successful business. Making excellent customer service a top priority ensures that satisfaction and gives your business a competitive advantage. Top-notch customer service, however, is easier said than done. It takes thinking outside the box and sincere intentionality to go above and beyond average. It’s one thing to […]
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Good Robots: The Power of Auto Attendant
If your business is like many small businesses today, you might be considering a full-time receptionist. Sure, you could continue answering phones yourself, but with so much on your plate that means many of those calls end up on your voicemail. You’ll lose precious time redirecting calls. And if things are hectic, that first-point-of-contact may […]
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