Portal Power

  • March 6, 2019
  • Author: Keith Young

Features of the Business Phone User Portal & Office Manager Portal

Providing state-of-the-art customer service is what we’re passionate about. Empowering you to manage your own phone solution is why we’ve invested in powerful features like the User Portal and the Business Manager Portal.

User Portal

user-portal

The User Portal is user-friendly and easy to navigate so you can do everything you need to from one place. Setting up call forwarding, listening to your voicemail or checking your call history are some of the tasks that can easily be completed from your portal.

Leave for holidays and forget to forward your number to your mobile device? Forget to write down some important details that were left in a voicemail? No worries! You can access the User Portal anytime and from anywhere!

user-portal-home

Features:

  • Manage Messages
  • Quick View of Current Profile & Phones
  • Full Call History
  • Manage Contacts
  • Answering Rules
  • Find-Me / Follow Me
  • Forwarding
  • Personal Music on Hold

Office Manager Portal

office-manager-portal

The portal provides the office manager with a user-friendly tool for organization-wide administration.

Access the portal from any web-enabled device to manage day-to-day call detail and add or change users on the fly. From setting up audio conferencing to making new auto attendant recordings or adjusting holiday schedules, the Office Manager Portal gives you the power to completely administer the organization.

Features:

  • Easy-to-use
  • Full Call History
  • See Active Calls in Progress
  • Brief Statistics
  • Add/Manage and Delete Users
  • Add/Manage and Delete Auto Attendants
  • Manage Schedules
  • Manage Music/Messages on Hold

If you want to get behind the wheel of your hosted telephone system, take control with the Office Manager Portal.

To learn more about UnitedCloud and the groundbreaking telecommunication solutions we have to offer, contact us today.

Related posts
Image

How to Cut Down on Costs in Hospitality with a Cloud Based Phone System

As a result of increasing gas prices and the economic downturn experienced at a global scale, the cost of travel and hospitality services continue to increase rapidly. Consequently, hospitality services and businesses have taken a hit in revenue and expenses. During these times, hospitality businesses have been forced to examine ways in which they can […]

Read more
Image

Meet Michelle

Previous Experience: “Many administration roles, journalism and politics” What do you like most about UnitedCloud? “Although we are a small team, I feel that we are a close knit group that work well together and although taking our work seriously, we still have fun together and have each other’s backs.” What hobbies and interests do […]

Read more
Image

Meet William

Previous Experience: 15 years of systems admin. Certification(s): A+, Network +, ITIL Foundations, Sip School Elite What do you like most about UnitedCloud? “Being part of a close knit team.” What hobbies and interests do you have outside of work? “MMA, golf and cars” What were you like at the age of 10? “Creepy little […]

Read more