Portal Power
- March 6, 2019
- Author: Keith Young
Features of the Business Phone User Portal & Office Manager Portal
Providing state-of-the-art customer service is what we’re passionate about. Empowering you to manage your own phone solution is why we’ve invested in powerful features like the User Portal and the Business Manager Portal.
User Portal
The User Portal is user-friendly and easy to navigate so you can do everything you need to from one place. Setting up call forwarding, listening to your voicemail or checking your call history are some of the tasks that can easily be completed from your portal.
Leave for holidays and forget to forward your number to your mobile device? Forget to write down some important details that were left in a voicemail? No worries! You can access the User Portal anytime and from anywhere!
Features:
- Manage Messages
- Quick View of Current Profile & Phones
- Full Call History
- Manage Contacts
- Answering Rules
- Find-Me / Follow Me
- Forwarding
- Personal Music on Hold
Office Manager Portal
The portal provides the office manager with a user-friendly tool for organization-wide administration.
Access the portal from any web-enabled device to manage day-to-day call detail and add or change users on the fly. From setting up audio conferencing to making new auto attendant recordings or adjusting holiday schedules, the Office Manager Portal gives you the power to completely administer the organization.
Features:
- Easy-to-use
- Full Call History
- See Active Calls in Progress
- Brief Statistics
- Add/Manage and Delete Users
- Add/Manage and Delete Auto Attendants
- Manage Schedules
- Manage Music/Messages on Hold
If you want to get behind the wheel of your hosted telephone system, take control with the Office Manager Portal.
To learn more about UnitedCloud and the groundbreaking telecommunication solutions we have to offer, contact us today.
