I have experience as an IT Specialist in multi levels of helpdesk, Telecom, Mobility, and in Software Project Management.
I went to school for communications and am Yealink Certified.
I like that UnitedCloud is a small team that works together to get amazing things done.
I’m into anything tech – Drones, Phones, High Quality Visual Display tech – really anything to please the eyeballs. Archery and drifting are my non-tech interests.
I was wild. I had no fear and 200% energy, which is probably why I was also a food machine.
Leonardo da Vinci. I like how he saw the world as different than it was at its current time, often thinking of the future and how things worked.
I’m not really sure I’ve had any weird foods, but I love trying new foods from different cultures.
I like EDM or R&B\Hip-Hop Rap.
I’ve lived and been to many places, but I’d have to say the best vacation is always the plan for the next one on the list. Currently that’s Vietnam or Peru.
Continually finding ways to improve communications in a hospitality business is part of the job. In an industry that’s all about service, communications are key to business success. Challenges of Achieving Guest Satisfaction in the Hospitality Industry Travelers expect comfortable stays and seamless, reliable service during their time away from home. Unexpected complications, exhaustion, unfamiliarity, […]Read more
Providing a superior customer experience can be challenging for any business. Without an endless supply of staff and resources, your business has limitations. The benefits of a call queue can make this business phone feature an invaluable tool for your customer service team. 6 Valuable Benefits of a Call Queue Achieve overall improved customer experience […]Read more
Successfully marketing a UCaaS business requires a shift in perspective. Traditional marketing works for traditional business models. But the UCaaS industry is not traditional. Marketing for UCaaS needs to adapt to the recurring revenue model and the consumer shift from ownership to access. These 5 principles will help you successfully market your UCaaS business: 1. […]Read more