How to Use Your Mobile Phone as an Extension of Your Business Phone

  • October 2, 2019
  • Author: Keith Young

A competitive market puts your business under immense pressure to streamline operations. Staying lean, efficient, and cost-effective is vital to your business success. Countless strategies exist to help you, but using mobile devices for unified business communications is a big one.  

Softphone solutions are becoming the preferred business phone solution for companies around the world. Enabling your staff to use mobile devices for unified business communications greatly increases productivity and availability (which increases customer satisfaction). It’s becoming a necessity for many business people, especially as remote work gains popularity. 

Keep Your Personal Number Private

You don’t want to give your personal mobile phone number to customers or clients. The UC Softphone app turns your smartphone into a business extension. You can keep your personal number private. Callers see only your business phone number, so you can do business from anywhere. 

Connect Anytime from Anywhere

Your business phone has many enterprise-class features. With the UC Softphone app, your mobile phone has the ability to:

  • Connect over WiFi, 4G or LTE to minimize costs when out of the office.
  • Send and receive calls, just like you’re at your desk.
  • Chat or Text message with your team or clients.
  • See full presence of your other team members for their availability.
  • Check voicemail messages or voicemail transcriptions.
  • Manage answering rules.
  • Record greetings.
  • Make extension-to-extension calls.
  • Access advanced call control features, such as 3-way calling, transfer, hold, and more.
  • See Real-Time Status/User Presence 

Use Chat & SMS for Business Communications

Many business associates prefer to share content and collaborate via chat or SMS. Text messaging is popular because of the accessibility and ease it provides. Sending a quick text message to a boss, coworker, intern, or client can take less effort than the sometimes-lengthy process of an email. The limited nature of texts helps users keep it short, sweet and to-the-point.

With the robust UC Softphone app, users can chat with coworkers on the system instantly. Send individual messages or send text messages through SMS-enabled numbers. Brainstorming sessions can occur instantaneously and collaboration can flourish. 

Increase Performance & Productivity

The UC Softphone app will equip your business to provide exceptional customer service and increase productivity. Save costs by using WiFi or mobile data connections. Unified communications on-the-go allows your business to operate efficiently and effectively. Get things done – anywhere, anytime. 

Optimize your business communications. For more information about the UC Softphone app or other business phone solutions, contact a UnitedCloud specialist today!

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