The cost of attracting a new customer is 5x as much as the cost of retaining an existing one. Keeping your customers happy is crucial for business success.
A cloud communications platform has all the tools you need to minimize customer wait times and improve customer retention.
Regardless of the size of your business, there are many ways to cut response times and prevent your customers from getting impatient.
These are just a few advantages of a modern cloud communication system.
If service is a priority (and it should be), upgrade your phone system to a UnitedCloud system. The power and flexibility of the UnitedCloud platform allow you to provide a better experience for your callers. That means they stay happy AND they stay customers.
Contact us to learn more about UnitedCloud, and how our groundbreaking telecommunication solutions can help you build your business.
Previous Experience: 15 years of systems admin. Certification(s): A+, Network +, ITIL Foundations, Sip School Elite What do you like most about UnitedCloud? “Being part of a close knit team.” What hobbies and interests do you have outside of work? “MMA, golf and cars” What were you like at the age of 10? “Creepy little […]Read more
One of the most challenging parts of owning a business is marketing. Constantly getting the word out about your business to ensure that there is always buzz surrounding it can be tiring, expensive and time consuming. Unfortunately, most small businesses do not have the resources or the reach to effectively market their business. Cloud-based phone […]Read more
Previous Experience: I have 30 years experience of working in the tech Industry. I have designed and built several VoIP networks and I have been both a customer and supplier and so I can relate to both sides.” Certification(s): Too many to count What do you like most about UnitedCloud? “The technology.” […]Read more