Category: Other News

Image

Cloud-Hosted vs On-Premise Phone Systems: Comparing Costs & Benefits

There are pros and cons of both cloud-hosted and on-premise phone systems. Comparing the costs and benefits of these systems will help you determine the right solution for your business. What is a Cloud-Hosted Phone System? Cloud-hosted phone systems are also known as VoIP, hosted PBX, or cloud-based phone systems. It’s an internet-based system. This […]

Read more
Image

How to Block Unwanted Calls & Give Your VIPs All-Access

A major advantage of a cloud-based phone system is the ability to block nuisance calls with ease. Part of that feature also allows you to customize your system by prioritizing specific callers so they always get an answer. With our User Portal, you get complete control. Here’s how to use these convenient features. How to […]

Read more
Image

Virtual Fax: Convenient & Cost-Effective

Fax is not dead! The convenience and affordability of virtual fax makes it a welcome part of business communications.

Read more
Image

Turn “Hold Time” Stress Into Customer Satisfaction

Despite all the technological advances that have been made over the years, consumers still find themselves getting put on hold, wondering if or when they will get a human on the phone. Various tricks have been implemented to try and make being ‘on hold’ more pleasant, but a recent study speaks clearly to what consumers […]

Read more
Image

5 Benefits of Leasing Cloud Communications Equipment

Investing in a new or upgraded communications system can sometimes come with a large upfront cost. Cloud phone solutions do save money over a short time, but sometimes that initial equipment, occasional network upgrades (cables, switches, etc.) and professional installation purchase might be cause for hesitation. That’s why UnitedCloud is pleased to partner with Lease […]

Read more
Image

How A Cloud Phone Solution Helps Small Businesses Scale

Cloud phone technology saves you money, is quick and easy to install, and offers many other features to help your business scale.

Read more
Image

Meet Our Technicians: Aly

Aly Hasham Aly joined our team in the fall of 2018 during an 8-week internship program with the Information & Technology Bridging Program through CCIS (Calgary Catholic Immigration Society). Upon completion of the program, Aly became a permanent part of the UnitedCloud Technician Team. With almost a decade of professional experience in IT and extensive […]

Read more
Image

The Differences Between Hosted Phone & Unified Communications

Cloud technology is fast becoming the framework behind almost any type of service. Communications systems are no exception. Some service providers offer hosted phone (VoIP or voice over internet protocol). Others offer unified communications as a service (UCaaS). What’s the difference between these two? Which solution makes more sense for your business or organization? The […]

Read more
Image

5 Ways Hosted Phone Solutions Benefit Resorts & Long Stay Hospitality

The hospitality industry is all about service. The quality of service you can provide to your guests is a major determining factor in the success of any resort or long-stay hospitality business. In a world of instant online reviews, one small mishap or negative interaction with a guest can become a conspicuous black mark on […]

Read more
Image

Everything You Need To Know About PoE (Power over Ethernet) Technology

Most hosted or cloud-based communications systems require Power over Ethernet (PoE) functionality. What is PoE? Power over Ethernet technology enables network cables to carry electrical power. Many network devices today (such as printers, security cameras, or computers) require two cables – one to connect the device to the network, and one to connect it to […]

Read more