Meet Our Technicians: Aly
Aly Hasham Aly joined our team in the fall of 2018 during an 8-week internship program with the Information & Technology Bridging Program through CCIS (Calgary Catholic Immigration Society). Upon completion of the program, Aly became a permanent part of the UnitedCloud Technician Team. With almost a decade of professional experience in IT and extensive […]
Read moreThe Differences Between Hosted Phone & Unified Communications
Cloud technology is fast becoming the framework behind almost any type of service. Communications systems are no exception. Some service providers offer hosted phone (VoIP or voice over internet protocol). Others offer unified communications as a service (UCaaS). What’s the difference between these two? Which solution makes more sense for your business or organization? The […]
Read more5 Ways Hosted Phone Solutions Benefit Resorts & Long Stay Hospitality
The hospitality industry is all about service. The quality of service you can provide to your guests is a major determining factor in the success of any resort or long-stay hospitality business. In a world of instant online reviews, one small mishap or negative interaction with a guest can become a conspicuous black mark on […]
Read moreEverything You Need To Know About PoE (Power over Ethernet) Technology
Most hosted or cloud-based communications systems require Power over Ethernet (PoE) functionality. What is PoE? Power over Ethernet technology enables network cables to carry electrical power. Many network devices today (such as printers, security cameras, or computers) require two cables – one to connect the device to the network, and one to connect it to […]
Read moreEverything You Need To Get Started With A Cloud Phone Solution
It’s a familiar moment of disappointment: opening the package of a new tool or gadget you’ve been anticipating, only to discover it requires that one battery you don’t have on hand, or a cable with a unique connector. Or buying new software only to discover your computer or phone requires a system upgrade it doesn’t […]
Read moreUnitedCloud Named 2018 Communications Solutions Product of the Year Award Winner 2nd Year in A Row
UnitedCloud’s Unified Communications as a Service Cloud Offerings Recognized by TMC for Exceptional Innovation TMC, a global, integrated media company, has awarded UnitedCloud a 2018 Communications Solutions Products of the Year Award for our suite of hosted communication solutions. “We are thrilled to be selected by TMC for the Communications Solutions Product of the Year […]
Read more5 Benefits of a Cloud Phone Solution in Construction
Construction workers deal with design changes, logistics issues, sales calls, and client inquiries. Delays on projects can damage a contractor’s reputation and missed calls can cost big bucks. Contractors need an efficient, effective communication system to successfully manage multiple projects. A cloud phone solution can enhance your operational workflow, improve productivity, enable you to deliver […]
Read moreThe Future of Hosted Phone Technology
Hosted phone technology continues to evolve, greatly impacting how businesses communicate. Statistics show hosted phone system adoption rates increasing exponentially each year. This is likely due, in part, to the constant improvement in the technology and the ever developing selection of features available. Services provided by a hosted phone system also reduce capital expenditures and […]
Read moreThe Phone Solution for Service Businesses
Any business in the service industry understands the necessity of an efficient communications system. Successfully providing services requires exceptional customer service. A cloud-based phone system is the solution for any business in the service industry. Here’s why: Answer Every Call, Every Time Several features of a hosted phone solution allow your customers’ calls to be […]
Read moreMeet Our Technicians: Clinton
Clinton Jarvis Previous Experience: I have 10+ years of IT Support experience starting from a hardware technician and team lead at Tech Squad to 3 years of running my own company providing cloud based collaboration solutions and development. Certifications: I am Crestron certified (home and office automation). My knowledge is almost all self-taught otherwise. What […]
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