Category: Other News

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Is Your Business Phone Equipped for Disaster Recovery?

Our rapidly-changing environment has Canadians facing unexpected challenges like never before – devastating floods, tornadoes, ice storms, and forest fires. The pressure on businesses to remain available 24/7 – no matter what – is high. Is your business phone equipped for disaster recovery? A hosted phone system is designed to keep your company in business […]

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5 Tips to Make Your Contact Center Wallboards Better

Wallboards are a powerful tool to improve the performance of your contact center. Gone are the days of out-of-the-box, standardized displays. The customizable nature of a cloud-based system gives you the ability to make your contact center wallboards better.  Our easy-to-use drag-and-drop editor makes customizing the design and content of your wallboard a cinch. Show […]

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How to Be More Responsive to Your Customers

Customer expectations are high in today’s “instant” society. Quick – if not immediate – responses are the standard for success in business. Let’s take a closer look at how to be more responsive to your customers so you can boost customer loyalty and gain the competitive advantage.  What Customers Expect Earlier this year, 33% of […]

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Meet Jordan

Jordan Neustaeter Previous Experience:  I have experience as an IT Specialist in multi levels of helpdesk, Telecom, Mobility, and in Software Project Management. Certifications:  I went to school for communications and am Yealink Certified. What do you like most about UnitedCloud? I like that UnitedCloud is a small team that works together to get amazing […]

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Holiday Checklist: 3 Ways to Prepare Your Business Phone System

During the busy holiday season, preparing your business phone for the season is not your top priority. Our handy holiday checklist makes it quick and easy for you to make a few simple changes to your business phone system. These small changes can have a big impact on your customers, even when your business is […]

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Meet Our Service Technicians: Ryan Stubbs

Ryan Stubbs Previous Experience:  I was a Junior Programmer/Developer for 3 years at TSSG (Telecommunications Software & Systems Group) Waterford, a large information and communications technologies research institute in Ireland.  I also have experience as a Game developer.  Certifications:  I earned a BSC Hons (Bachelor of Science Honors) degree in Entertainment Systems.  What do you […]

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Meet Our VP of Business Development

Dale Rycar Previous Experience: I’ve been dealing with technology since 1989 (30 years ago???). It’s been amazing to see the changes from my days at Radio Shack selling Tandy computers with 200 baud modems to moving data over 10 Gbps Fiber connections. The changes have been incredible.   In the past 30 years, I’ve worked on […]

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The Top Choice in Phone Systems for Accountants

A successful accounting firm prioritizes communication. Ensuring customer satisfaction requires availability to answer calls, even – especially – during busy seasons. This is easier said than done.  A cloud phone system is a robust tool that gives your accounting firm the ability to offer exceptional customer service and get things done. This business communications solution […]

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UnitedCloud Partners Can Now Integrate Phone Services With Microsoft Teams

UnitedCloud is now a Microsoft Partner. We are launching a new integration extension of the UnitedCloud Cloud PBX already enjoyed by 1,000’s of businesses through a 100% channel-network of great Canadian partners.  UnitedCloud’s generically branded application called iplogin4teams integrates with Microsoft Teams using Microsoft’s Direct Routing functionality, paired with UnitedCloud’s multi-tenant Session Border Controllers (SBCs). Our partner’s […]

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UnitedCloud Invites You to the Canadian Channel Partners Conference & ChannelNext

Join us at two exciting peer-to-peer upcoming October events. We’re offering free tickets to each show for our partners.   Canadian Channel Partners Conference Thursday, October 24, 2019 – Toronto, Ontario UnitedCloud is a proud sponsor of this exciting 4th annual peer-to-peer networking event for Telecom, Cloud IT & Cybersecurity Consultants. Canadian Channel Partners is a […]

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