Category: Other News

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The Top Choice in Phone Systems for Accountants

A successful accounting firm prioritizes communication. Ensuring customer satisfaction requires availability to answer calls, even – especially – during busy seasons. This is easier said than done.  A cloud phone system is a robust tool that gives your accounting firm the ability to offer exceptional customer service and get things done. This business communications solution […]

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UnitedCloud Partners Can Now Integrate Phone Services With Microsoft Teams

UnitedCloud is now a Microsoft Partner. We are launching a new integration extension of the UnitedCloud Cloud PBX already enjoyed by 1,000’s of businesses through a 100% channel-network of great Canadian partners.  UnitedCloud’s generically branded application called iplogin4teams integrates with Microsoft Teams using Microsoft’s Direct Routing functionality, paired with UnitedCloud’s multi-tenant Session Border Controllers (SBCs). Our partner’s […]

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UnitedCloud Invites You to the Canadian Channel Partners Conference & ChannelNext

Join us at two exciting peer-to-peer upcoming October events. We’re offering free tickets to each show for our partners.   Canadian Channel Partners Conference Thursday, October 24, 2019 – Toronto, Ontario UnitedCloud is a proud sponsor of this exciting 4th annual peer-to-peer networking event for Telecom, Cloud IT & Cybersecurity Consultants. Canadian Channel Partners is a […]

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Cloud-Hosted vs On-Premise Phone Systems: Comparing Costs & Benefits

There are pros and cons of both cloud-hosted and on-premise phone systems. Comparing the costs and benefits of these systems will help you determine the right solution for your business. What is a Cloud-Hosted Phone System? Cloud-hosted phone systems are also known as VoIP, hosted PBX, or cloud-based phone systems. It’s an internet-based system. This […]

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How to Block Unwanted Calls & Give Your VIPs All-Access

A major advantage of a cloud-based phone system is the ability to block nuisance calls with ease. Part of that feature also allows you to customize your system by prioritizing specific callers so they always get an answer. With our User Portal, you get complete control. Here’s how to use these convenient features. How to […]

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Virtual Fax: Convenient & Cost-Effective

Fax is not dead! The convenience and affordability of virtual fax makes it a welcome part of business communications.

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Turn “Hold Time” Stress Into Customer Satisfaction

Despite all the technological advances that have been made over the years, consumers still find themselves getting put on hold, wondering if or when they will get a human on the phone. Various tricks have been implemented to try and make being ‘on hold’ more pleasant, but a recent study speaks clearly to what consumers […]

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Portal Power

Features of the Business Phone User Portal & Office Manager Portal Providing state-of-the-art customer service is what we’re passionate about. Empowering you to manage your own phone solution is why we’ve invested in powerful features like the User Portal and the Business Manager Portal. User Portal The User Portal is user-friendly and easy to navigate […]

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5 Benefits of Leasing Cloud Communications Equipment

Investing in a new or upgraded communications system can sometimes come with a large upfront cost. Cloud phone solutions do save money over a short time, but sometimes that initial equipment, occasional network upgrades (cables, switches, etc.) and professional installation purchase might be cause for hesitation. That’s why UnitedCloud is pleased to partner with Lease […]

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How A Cloud Phone Solution Helps Small Businesses Scale

Cloud phone technology saves you money, is quick and easy to install, and offers many other features to help your business scale.

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