Category: Solutions

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5 Signs it’s Time to Upgrade your Phone System

All businesses must grow in order to keep up with competitors. However, it’s important to think things through before making a big decision. The cost can be significant, and you want to make sure your business is better off after the change. How can you know whether it’s time to upgrade your phone system?  Here […]

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A Telecommuter’s Best Friend: Why Cloud Phone is the Ultimate Solution for Remote Workers

Most of us are now well-acquainted with the concept of work from home, but in many cases, work from home is harder than on-site work; lack of contact with team members, no access to tools, and a host of other issues can arise when working remotely. A cloud-based solution can eliminate most of these problems […]

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What is a Softphone and Why does it Matter?

A softphone is a program (software) that allows you to use a device in the place of a phone – whether that be a laptop, tablet, call phone, or anything else. Also known as a web phone, softphones allow for simpler setup and more versatility, as well as ease of use. Advantages of using a […]

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When is the Right Time to Switch to a Hosted Phone System?

Competition fuels innovation. In order to keep sales up and present your business in the best light to your potential clients, your business must always be prepared to evolve with the times. You could achieve this by overhauling your entire system every few years, but this will cost extreme amounts of money and precious time, […]

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How UCaaS Supercharges Your Customer Service Potential

Out of all the facets of a typical business, customer service has the biggest impact on your business’ reputation – as well as customer retention.  If your business nails customer service, you’re on a sure path to success. Here’s why UCaaS is the best vehicle to take you down that path. 1. Faster Responses Nobody […]

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What are Desktop Softphones and How Can They Add Value to Your Business?

Before we get started, let’s define what a softphone is. The term softphone is a combination of the words “software” and “phone” – and that’s exactly what it is. A desktop softphone is an application for your desktop computer that allows you to make calls over the internet, rather than using a traditional phone line. […]

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3 UCaaS tools for the Hearing-Disabled

There are a lot of people in the world who are deaf, hard of hearing, or otherwise hearing-impaired. Phone calls are such an integral part of business and day-to-day communications, and sometimes there’s no way to avoid them. Is there a solution for those who aren’t able to hear properly – or able to hear […]

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10 Great Advantages Video Conferencing Software Offers to Your Business

Video conferencing software has shot up in popularity ever since the lockdowns of 2020.  But while people use it on a daily basis to talk to friends and family, there is much untapped potential in the realm of video conferencing. In a business setting, video conferencing can redefine the way you deal with travel, scheduling, […]

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The Best Phone System for Real Estate companies

Real estate is a competitive business with a constant need to innovate and stay in front of the pack. Here are three of the ways that a cloud phone system can give your business that advantage. 1. Superior Reach and Mobility Gaining more reach gives you access to more clients, and having better mobility means […]

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10 Reasons Hosted Phone is the Best Choice for Your Healthcare Business

For small clinics, large hospitals, pharmacies, labs, and all other healthcare businesses, efficiency and reliable communications are crucial for success and the safety and health of your patients.  That’s why a hosted phone system is the best choice for your healthcare business. This advanced communications solution allows healthcare professionals to combine digital and physical interactions […]

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