Category: Features

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How Changing Your Voicemail Greeting Can Improve Your Business

You probably appreciate voicemail as merely a tool that allows callers to leave you a message if you’re unavailable. But when used to its fullest potential, your voicemail service can become a powerful and automatic tool to benefit your business. If you’re like most people, you probably take a set-it and forget-it approach to your […]

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How to Increase Productivity With Time Frames

Fluctuating work hours make productivity challenging. Time frames can help!

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Answering Rules: Increase Focus & Accessibility At Work

Answering Rules - a key feature of our cloud communications system - will help you be more focused and/or more accessible by allowing you to automate how incoming calls are handled.

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5 Advantages of the Find Me/ Follow Me Feature

Find Me/Follow Me can make your day more productive and more enjoyable. It ensures important calls will reach you, any time, any place.

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Cloud-Hosted vs On-Premise Phone Systems: Comparing Costs & Benefits

There are pros and cons of both cloud-hosted and on-premise phone systems. Comparing the costs and benefits of these systems will help you determine the right solution for your business. What is a Cloud-Hosted Phone System? Cloud-hosted phone systems are also known as VoIP, hosted PBX, or cloud-based phone systems. It’s an internet-based system. This […]

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3 Business Phone Features to Increase Productivity

A huge component of productivity in business revolves around communication. And in today’s world of constant connectivity, keeping up with it all can seem daunting. Cloud communications include multiple features to help you stay connected with greater efficiency than ever before. More effective communication means greater productivity. Here are 3 of the many features available […]

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Portal Power

Features of the Business Phone User Portal & Office Manager Portal Providing state-of-the-art customer service is what we’re passionate about. Empowering you to manage your own phone solution is why we’ve invested in powerful features like the User Portal and the Business Manager Portal. User Portal The User Portal is user-friendly and easy to navigate […]

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3 Hosted Phone Features That Improve Customer Service

Customer satisfaction is a top priority for any successful business. Making excellent customer service a top priority ensures that satisfaction and gives your business a competitive advantage. Top-notch customer service, however, is easier said than done. It takes thinking outside the box and sincere intentionality to go above and beyond average. It’s one thing to […]

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7 Reasons Why Businesses Are Switching To A Cloud Phone Solution

More businesses are making the switch to cloud phone solutions. Is it time for you to make the change? Cloud phone solutions offer many benefits to your business, including cost savings and enterprise functionality. 7 reasons why businesses are switching to cloud phone solutions: 1. Value & Cost Savings With a cloud phone system, the […]

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6 Benefits of a Call-Back Solution

  Do you know anyone who likes to wait on hold? Neither do we. A majority of customers believe it takes too long to reach a live agent and they prefer a call-back over waiting on hold. What is a call-back? Call-back technology is an automated service that gives customers an option to receive a […]

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