Maximize Business Communications With Web Phone
Today’s workforce is increasingly mobile. Web Phone is a portable phone system that provides ultimate convenience for business communications. Increase the reach of your business phone system and open the door to a more geographically diverse workforce. Along with geographic flexibility, other benefits of a web phone application include direct and text messaging, contact integration, […]
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How a Call Queue Benefits Your Business
Providing a superior customer experience can be challenging for any business. Without an endless supply of staff and resources, your business has limitations. The benefits of a call queue can make this business phone feature an invaluable tool for your customer service team. 6 Valuable Benefits of a Call Queue Achieve overall improved customer experience […]
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4 Valuable Reasons to Use Call Recording
The benefits of call recording can make it vital to any business, no matter what industry you're in.
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What is a Softphone and Why does it Matter?
A softphone is a program (software) that allows you to use a device in the place of a phone – whether that be a laptop, tablet, call phone, or anything else. Also known as a web phone, softphones allow for simpler setup and more versatility, as well as ease of use. Advantages of using a […]
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What are Desktop Softphones and How Can They Add Value to Your Business?
Before we get started, let’s define what a softphone is. The term softphone is a combination of the words “software” and “phone” – and that’s exactly what it is. A desktop softphone is an application for your desktop computer that allows you to make calls over the internet, rather than using a traditional phone line. […]
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Text-to-Speech Technology: 6 Ways it can Improve Your Business
Text-to-speech seems like a simple tool, but there are far more benefits to it than most people realize. You can increase the reach of your business, reach out to new people, improve employee training, and make productivity easy with this great service! Accessibility for people with disabilities There are a huge number of people who […]
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6 Benefits of a Call-Back Solution
Do you know anyone who likes to wait on hold? Neither do we. A majority of customers believe it takes too long to reach a live agent and they prefer a call-back over waiting on hold. What is a call-back? Call-back technology is an automated service that gives customers an option to receive a […]
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Auto-Attendant: How to get the most out of your Virtual Receptionist
The ability to answer an infinite number of calls without a receptionist. Auto-Attendant is a powerful feature, but do you want to squeeze out its greatest potential value? With a bit of creativity, this tool can become even more beneficial for your business. Handle high call volumes with ease Customers never enjoy being put on […]
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An Office in your Pocket: the Power of Mobile Integration
Mobile integration is a feature of our Hosted Phone solution. It allows you to use any device in the place of an office phone, giving you a lot of extra freedom. Security coupled with convenience Since you can use your cell phone, you might be concerned about security – but your office phone line is […]
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6 Reasons your Car Dealership can Grow with a Hosted Phone Solution
If you’re running a car dealership and using a traditional phone system, you could be missing out on plenty of opportunities. Seeing as effective communication is key to success in this industry, a hosted phone system cuts costs and opens doors for your business to grow and expand beyond what your old system would allow. […]
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