Author: Keith Young

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UnitedCloud partners with The SIP School™ to provide industry-standard SIP training to our valued partners 

Calgary, Canada, and Birmingham, United Kingdom (April 26, 2021) – UnitedCloud, Canada’s largest 100% Channel Cloud UCaaS provider of Cloud SIP-based telecommunications services in Canada, is proud to partner with The SIP School, a leading provider of first-class education on SIP , VoIP, UCaaS and WebRTC, along with industry-recognized Certifications.   This new partnership allows UnitedCloud customers, […]

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10 Reasons Hosted Phone is the Best Choice for Your Healthcare Business

For small clinics, large hospitals, pharmacies, labs, and all other healthcare businesses, efficiency and reliable communications are crucial for success and the safety and health of your patients.  That’s why a hosted phone system is the best choice for your healthcare business. This advanced communications solution allows healthcare professionals to combine digital and physical interactions […]

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How to Choose the Best Video Conferencing Solution for Your Business

As remote work becomes an essential part of the modern workplace, the best video conferencing solution for your business will facilitate productivity rather than hamper it. The right video conferencing solution will empower users and reduce the burden on your IT department. It facilitates:  Internal project collaboration – Your teams can connect easily and from […]

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Meet Mark

Mark Atkinson Previous Experience:  Largely sales focused, I owned several small businesses in Ontario. Since living in Alberta, I’ve held a Business Development position with Philip Morris International and Director of Sales ~ Western Canada for Canada’s leading LIVE Events SaaS provider, AudienceView. Certifications:  Sales Professional Certification with InBev Full Certification with UnitedCloud First Aid/CPR? […]

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Meet Aaron

Aaron Chandra Previous Experience: Digital Advertising (lead generation, web development, paid traffic), Retail Management, and Private Tutoring Certifications: Google Adwords, Facebook Certified Digital Marketing Associate What do you like most about UnitedCloud? It’s a small, tight-knit team that’s on the cutting edge of technology. And we have unlimited coffee and tea at the office! What […]

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7 Effective Ways to Boost Customer Engagement

How can you get your cloud phone business to stand out from your competition? Boost customer engagement. An engaged customer is more likely to be a loyal customer.  Lead generation and conversion are important, but customer retention is crucial. The cost of attracting a new customer is 5x as much as the cost of retaining […]

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Multichannel Communications: How Can It Boost Your Business?

Effective communication is a vital component of successful business. From that initial contact to ongoing customer engagement, the form of communication you choose will impact your success. Multichannel communication is simply communicating via multiple channels such as phone, text, email, mobile applications, and more.  A multichannel communication strategy can boost your business by overcoming common […]

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This is the Best Phone System to Improve Warehouse Productivity

Efficiency and effective communication are the marks of a successful warehouse. The right tools make all the difference. Warehouses have unique challenges when it comes to communication. Cloud technology provides the best phone system to improve warehouse productivity.  Common Challenges in Warehouse Productivity Not just any phone system can meet the unique needs of a […]

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How to Choose the Best IP Phone for Your Business

Even with evolving technologies like video chat, social media, and email, the phone is still the most used method of communication.  Hosted phone solutions are increasingly popular today. New IP phone users are expected to increase from 5.7 million in 2018 to 11.3 million by 2024.  Choosing your phone system is only part of the […]

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How to Optimize Your UCaaS Sales Process

Do you have a sales process? Is it time to optimize your existing UCaaS sales process? Even though companies with a clearly-defined sales process generate 18% more revenue, about 90% of sales reps don’t follow a formal sales process.  UCaaS sales are unique. You rarely – if ever – meet the buyer in person. Typically, […]

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