3 Business Phone Features to Increase Productivity

  • April 3, 2019
  • Author: Keith Young

A huge component of productivity in business revolves around communication. And in today’s world of constant connectivity, keeping up with it all can seem daunting.

Cloud communications include multiple features to help you stay connected with greater efficiency than ever before. More effective communication means greater productivity.

Here are 3 of the many features available to you with a hosted phone system:

Simultaneous Ring

Staying available for calls no matter where you are can be the key to the success of your business – but you don’t always want to be anchored to your desk.

In this busy world, one of the biggest balancing acts is being in multiple places at once. So if you’re taking an extended lunch, working from your cabin or just running late getting back to the office, how do you ensure that you never miss a call?

The Simultaneous Ring feature is similar to Find Me – Follow Me in that it allows you to program many numbers where you can be reached. A call will ring all your phones in a cascading or simultaneous order – ensuring that if you don’t want to miss a call, you never do.

3-Way-Calling

In this day and age of business, it’s all about staying connected – even if you’re not in the same location. Many businesses have staff and partners nationwide, making collaborating difficult.

Say you’re sitting in your office in Medicine Hat discussing the new product line you’re about to roll out with another member of your team in Winnipeg. Like a flash of lightning, you have an amazing idea for the marketing of this breakout product, but your marketing guy is in Toronto.

Who wants to wait to send an email or have a second phone call?

With the 3-Way Conference Calling feature you can just patch the third party into your already-in-progress call – making decisions happen faster for a more effective use of your time.

Call History

The mind is an amazing thing, but sometimes our memories don’t hold up as they should. So things like trying to remember what calls you made on what day, or tracking how many minutes your sales team spent on the phone, could be daunting tasks.

With the Call History feature, you have all the data of all your organization’s call logs right at your fingertips. This helpful feature provides downloadable detailed call records by extension or by company.

Having this valuable information accessible is great for meetings. You can show your team call stats or review time management.

For more information about these or any other of our amazing products and services, contact us today!

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