Month: May 2019

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Cloud-Hosted vs On-Premise Phone Systems: Comparing Costs & Benefits

There are pros and cons of both cloud-hosted and on-premise phone systems. Comparing the costs and benefits of these systems will help you determine the right solution for your business. What is a Cloud-Hosted Phone System? Cloud-hosted phone systems are also known as VoIP, hosted PBX, or cloud-based phone systems. It’s an internet-based system. This […]

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How to Block Unwanted Calls & Give Your VIPs All-Access

A major advantage of a cloud-based phone system is the ability to block nuisance calls with ease. Part of that feature also allows you to customize your system by prioritizing specific callers so they always get an answer. With our User Portal, you get complete control. Here’s how to use these convenient features. How to […]

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Virtual Fax: Convenient & Cost-Effective

Fax is not dead! The convenience and affordability of virtual fax makes it a welcome part of business communications.

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5 Phrases That Ruin Your UCaaS Sales

Don’t sabotage your UCaaS sales efforts. Keep these 5 phrases out of your sales vocabulary.

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How to Improve Customer Retention with Cloud Communications

The cost of attracting a new customer is 5x as much as the cost of retaining an existing one. Keeping your customers happy is crucial for business success. A cloud communications platform has all the tools you need to minimize customer wait times and improve customer retention. Minimize Customer Frustration Regardless of the size of […]

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