Month: March 2019

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How to Gain the Competitive Advantage as a Cloud Service Reseller

Staying competitive in the unified communications industry has become increasingly challenging. Offering an excellent product and great marketing won’t be enough to launch you above your competition. To gain the competitive advantage, you need to focus on your relationship with your customers. 3 Steps to Surpassing Your Competitors Consumers tend to do a lot of […]

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Turn “Hold Time” Stress Into Customer Satisfaction

Despite all the technological advances that have been made over the years, consumers still find themselves getting put on hold, wondering if or when they will get a human on the phone. Various tricks have been implemented to try and make being ‘on hold’ more pleasant, but a recent study speaks clearly to what consumers […]

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How to Sell Cloud Service to Your Customers

As a cloud service agent or white-label reseller, you understand that cloud communications is the best option for business telephony. The efficiency, cost-effectiveness, and features of cloud phone technology should make it an easy choice for potential customers. Clear communication of the advantages of switching from a conventional landline to a modern cloud-based system is […]

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Portal Power

Features of the Business Phone User Portal & Office Manager Portal Providing state-of-the-art customer service is what we’re passionate about. Empowering you to manage your own phone solution is why we’ve invested in powerful features like the User Portal and the Business Manager Portal. User Portal The User Portal is user-friendly and easy to navigate […]

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