The demanding requirements of the healthcare industry keep medical professionals and their associates busy at all times. To keep up with the demands, efficient and effective communication is an absolute must.
A healthcare office phone system is perpetually in use. There is constant communication between patients, patient family members, insurance companies, service providers, vendors, physicians and other healthcare professionals.
Whether your office is a centre for rehabilitation, a medical practice, clinic, alternative healthcare provider, or any other healthcare-related business, the highest standard of patient care you can provide depends largely upon your phone system.
Factors to Consider in Choosing Your Phone System
Before choosing the right phone system for your medical office, determine your requirements. Some factors to consider include:
- How many phone lines or extensions you require
- Future plans (to expand or downsize, add to staff, etc.)
Key Features & Benefits of a Hosted Phone System
A hosted healthcare office phone system has several key features and benefits:
Adding or removing lines or extensions on a hosted phone system can be done easily and in minutes. No re-configuration or invasive installation is required.
Without expensive hardware, installation, or maintenance costs, the affordability of a hosted phone system is hard to beat. There are no long distance fees, and technical support is included, reducing costs even further.
Multi-Site & Remote Connectivity
A hosted phone system unifies all communication technology under one virtual roof, regardless of the geographic location of your employees and offices. Extension-to-extension dialing, intercom, and paging between branch offices is invaluable.
The ability to connect to the office phone system from anywhere with an internet connection makes it the ideal solution for the healthcare industry. It’s perfect for on-call attending staff and other remote employees.
An Auto-Attendant acts as a virtual receptionist, answering and directing calls. Customized, automated greetings can be created for individual departments or specific days and times.
Voicemail messages can be automatically sent to a designated email address. This helps staff deal with flooded message inboxes and stay on top of urgent needs.
Because your system is hosted virtually, it will remain fully operational even in the event of a power failure or other emergency situation.
The Hosted Phone Solution for Your Healthcare Office
Whether your healthcare office is just getting started, or you’re looking to upgrade an older system, a hosted phone system could be just what you need.
A UnitedCloud hosted phone system offers seamless scalability, cost effectiveness, convenience, reliability, and more. Contact one of our hosted phone specialists for a free consultation on a solution for your healthcare business.