Month: March 2017

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Which Phone Solution Fits Your Business: Cloud-based vs. On-premise

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 0 0px;”][cs_row inner_container=”false” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text class=”man”] The phone remains a critical tool for many organizations. Your business strategy should include a reliable phone solution that fits your company’s business needs. Which solution is right for you? There are two options to […]

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Yealink’s New T4S Line is Now Available

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”false” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text class=”cs-ta-left mtn”] The good people at Yealink have revisited their already-excellent T4G line of phones and made some significant upgrades. Whether you’re looking for an affordable entry-level phone or a powerful executive model, the new T4S […]

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Working with Time Frames

In our last article we gave you an overview of Answering Rules, a powerful tool that ensures you’re reachable when you need to be, and redirects calls when you’re not available. But Answering Rules go hand-in-hand with Time Frames. Custom time frames enable you to get the full benefit of the rules you create. You […]

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Grandstream GXP2170: Sophisticated Design with Power to Spare

The GXP2170 is one of the most powerful IP phones that Grandstream has released to date. It’s packed with features and easy-on-the-eyes. To start, the GXP2170 supports an impressive 6 SIP accounts for maximum flexibility, allowing you to have business presence in multiple locations. The 12 line keys/line appearances work with the device firmware to […]

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Answering Rules: Handling Calls to Your Extension

If you’re a client who’s new to cloud communications, you may have missed some of the key features that make the platform so powerful. One of the bread-and-butter features of the UnitedCloud platform is Answering Rules. We’ll cover it quickly here. [x_image type=”none” float=”left” src=”https://www.unitedcloud.ca/wp-content/uploads/2017/03/Answering-Rules-Icon.jpg” alt=”Answering Rules Icon” info=”none” info_place=”top” info_trigger=”hover”]Answering Rules allow you to […]

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Yealink SIP-T46G: A Powerful Phone with Room to Grow

The SIP-T46G is a workhorse of a phone from Yealink. This stylish device packs some high-end features – including support for expansion modules – at a mid-range price. The SIP-T46G can handle moderate-to-heavy call loads, thanks to support for up to 16 SIP accounts. And the phone’s 10 physical programmable buttons make it easier to […]

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UnitedCloud Announces the New Attendant Console

In its ongoing quest to innovate and bring its customers the best possible cloud communications platform, UnitedCloud has added major new features to its Business Phone Portal. With the new Attendant Console from UnitedCloud, you’re able to handle live calls on-the-fly with the ease of drag-and-drop. This intuitive interface makes it easy to drag calls […]

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Grandstream GXP2160

Are you wishing you had super powers to help you handle all those office calls? Then add the GXP2160 to your utility belt. We’ll cut to the chase – there’s a LOT of buttons on this phone. We’ve counted them for you – 24 Presence Indicator/Speed Dial keys! If you’ve read our recent post on Presence, […]

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The Gift of Presence: See Who’s Available

Many phones available for Cloud Communication platforms like UnitedCloud have little lights called Presence Indicators (sometimes referred to a Busy Light Fields or BLFs). These lights are designed to make your life better. Presence Indicators leverage VoIP’s superior technology to tell you when co-workers on your phone system are on a call, and when their […]

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