Month: October 2016

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UnitedCloud Team Spotlight: Tom – Design/Marketing

Most of the team members we’ve introduced so far work on the front-lines, listening to customers and ensuring everything is working as it should. Tom lurks quietly in the background, working on design and marketing, helping to spread the word about UnitedCloud and its partners/resellers. Tom arrived at UnitedCloud with over 20 years’ experience in […]

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Phone Dread: When Did We Start Fearing Our Phones?

Communication is changing – everyone knows that. A few years back, it would have been no big deal to hear the phone ring. You’d pick up the receiver and spend a few minutes chatting with a co-worker or your parents. Or maybe even hang on the line a few hours with a best friend. Easy! […]

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Customers Speak Out: “Don’t Butter Us Up While Making Us Sit On Hold”

Despite all the technological advances that have been made over the years, consumers still find themselves getting put on hold, wondering if or when they will get a human on the phone. Various tricks have been implemented to try and make being ‘on hold’ more pleasant, but a recent study speaks clearly to what consumers […]

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Yealink SIP-T42G: Support for Up to a Dozen Lines

If you’re a power user who needs to manage multiple calls, put the Yealink SIP-T42G on your “want” list. It comes with all the in-demand features you need to maximize productivity when taking calls. But the marquee feature for the T42G is definitely its support for 12 Lines. Check it out! This phone looks great, […]

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Business Phone Feature – Call History

The mind is an amazing thing, but sometimes our memories don’t hold up as they should. So things like trying to remember what calls you made on what day, or tracking how many minutes your sales team spent on the phone, could be daunting tasks. With the Call History feature in the UnitedCloud Business Phone […]

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UnitedCloud Team Spotlight: David – Tech Support

A recent addition to UnitedCloud, David has already become a key member of our tech support team. A graduate (with first class honours) of SAIT’s Information Technology/Telecommunications program, David also has a BSc from Federal University of Technology Akure, in his native country of Nigeria. David comes to us with more than four years’ experience […]

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Grandstream GXP2130: A Desk Phone That Plays Well With Your Smartphone

Looking for a little more out of your IP Phone? The GXP2130 v2 is an affordable phone that’s a definite step-up from the entry-level models. With a robust set of features including Bluetooth connectivity, it’s a great option for businesses of any size. Right away you’ll notice the clean design and the big beautiful 2.8 […]

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